Welcome to Cyndora. This User Agreement (the “Agreement”) sets forth the terms and conditions of your use of our social casino platform (“Service”), which is offered strictly as a recreational activity and does not involve real money transactions, wagering, or the deposit and withdrawal of funds. By accessing or using our Service, you agree to be bound by the terms, conditions, representations, and warranties contained herein. Please read this Agreement carefully before using our Service.
Cyndora is operated by our company and is designed specifically for users to enjoy social games in a casino-like environment without the involvement of real monetary risk. Our Service is intended solely for entertainment purposes and includes engaging game features, virtual rewards, achievements, and interactive social experiences. This Agreement applies to all visitors, users, and other persons who access or use the Service. In addition to the terms of this Agreement, your use of the Service is governed by our policies, including our Privacy Policy and Cookie Policy, which are incorporated herein by reference.
We expressly disclaim any representations or warranties regarding the functionality, reliability, or security of the Service, and we do not guarantee uninterrupted access. The Service is provided on an “as is” and “as available” basis. All games and interactive elements are designed only to simulate gambling, and no part of our virtual gaming experience offers actual financial gain or profit.
You must be of legal age to form a binding contract in your jurisdiction to use our Service. By accessing Cyndora, you warrant that you meet all age and eligibility criteria. Registration for an account may be required to access certain features of the Service. When you create an account, you agree to provide current, complete, and accurate information and to update such information if any changes occur. Failure to provide accurate information or maintain its accuracy may result in the immediate termination of your account and loss of access to the Service.
Although our Service does not involve any real money transactions or monetary deposits, your account and any progress obtained, virtual rewards earned, or personalization options applied remain governed by this Agreement. You are responsible for safeguarding your account credentials. You agree to notify us promptly if you suspect any unauthorized use of your account.
By using our Service, you agree to comply with all applicable laws and regulations related to your use. You shall not use the Service in any manner that could harm, disrupt, or otherwise interfere with other users or the functionality of the Service. This includes, without limitation, engaging in fraud, harassment, defamation, the distribution of harmful materials, or any other activities that can adversely impact the enjoyment of other users.
The following behaviors are strictly prohibited:
We reserve the right to suspend or permanently ban users who breach these terms, without prior notice.
The Service offers a variety of social casino-style games that simulate the thrill of casino gaming using virtual credits and tokens. All virtual rewards, points, or in-game currency provided through the Service have no cash value and are non-transferable. Users are advised that participation in these activities is for pleasure, and any depiction of a win or loss is merely a simulation without any substantive financial risk.
The use of in-game virtual items is subject to specific terms provided in related sections of this Agreement. Any attempt by a user to modify, resell, duplicate, or use these items in any manner not approved by us is strictly forbidden.
Your privacy is of paramount importance to us. We collect and process only the minimal amount of personal and usage data necessary to operate and improve the Service. The types of data routinely collected include, but may not be limited to, device identifiers, usage statistics, and cookie-generated data which help us optimize the gaming experience and enhance security.
In compliance with applicable data protection laws – including but not limited to laws and regulations relevant to South and Southeast Asia – we implement industry-standard technical, organizational, and administrative measures to safeguard your personal data. This includes compliance with any applicable local data protection laws, and where relevant, mentions of frameworks such as PDPA. We respect your rights as provided under these laws, including the right to request access to, correction of, or deletion of your personal data, subject to any legally mandated retention periods.
Users have the right to contact us to request the deletion or rectification of any personal data, and such requests will be processed within a reasonable timeframe consistent with applicable legal provisions. We commit to maintaining your data only as long as necessary for the provision of the Service or as otherwise required by law.
Although our Service does not engage in financial transactions, any user data collected will not be shared with third-party advertisers or analytics services without your explicit consent, except as required by law. We maintain strict controls over access to personal data and continually review and update our security practices to prevent unauthorized access, disclosure, or misuse of your data.
Our website uses cookies and similar tracking technologies to enhance your user experience, analyze site activity, administer the website, and gather demographic information. Cookies are small files stored on your device that help us provide and optimize the functionality of our Service. You have the choice to manage your cookie preferences through your browser settings. However, disabling cookies may impair the performance and functionality of the Service.
We use cookies in accordance with industry standards and legal requirements. All data collected through cookies is used solely for the purposes of identifying technical issues, improving service delivery, and tailoring our content to better suit user behavior in a non-personally identifiable manner.
We retain your data only for as long as it is necessary to fulfill the purposes for which it was collected, including the enforcement of our policies, resolving disputes, and complying with legal obligations. The specific duration of data retention may vary based on the type of data, and once your personal data is no longer needed, we will endeavor to delete or anonymize it.
The security of your information is a primary concern for us. We implement a range of security measures, including encryption, firewalls, and access control protocols, to protect your data from unauthorized access or disclosure. Despite these efforts, no online transmission or storage solution is completely secure. By using the Service, you acknowledge and accept the inherent risks associated with data transfer over the internet.
All content, graphics, logos, game designs, and other materials available within the Service are the proprietary property of Cyndora or its licensors. No portion of the Service or its content may be reproduced, distributed, transmitted, displayed, published, or adapted without our prior written consent. Unauthorized use, duplication, or distribution of any content may result in legal action.
The trademarks, service marks, and logos displayed on the Service are registered and unregistered trademarks of Cyndora and other respective third parties. Nothing contained in this Agreement should be construed as granting any license or right to use any trademark without the express written consent of the owner.
Our Service may incorporate or link to third-party content, services, or websites for your convenience. While we strive to ensure that these third-party sites operate in a manner consistent with our standards, we do not have control over their content, privacy policies, or practices. Any interactions you have with third-party services are governed solely by their respective terms and conditions. We assume no responsibility for any damages, losses, or liabilities arising from your use of third-party websites.
The Service is provided “as is,” and Cyndora expressly disclaims any and all warranties, whether express, implied, or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Service will be error-free, uninterrupted, or free of viruses or other harmful components.
You agree that your use of the Service is entirely at your own risk. Neither Cyndora nor its affiliates or licensors shall be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Service.
To the fullest extent permitted by applicable law, in no event shall Cyndora, its affiliates, licensors, or any of its respective officers, directors, or employees be liable to you or any third party for any indirect, incidental, consequential, special, or punitive damages, including without limitation loss of profits, data, or other intangible losses arising in connection with your access to, use of, or inability to use the Service.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
You agree to indemnify, defend, and hold harmless Cyndora, its affiliates, licensors, and their respective officers, directors, and employees from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including legal fees) arising out of or in connection with your use of the Service, your violation of this Agreement, or your infringement of any rights of any third party.
This Agreement and any dispute arising out of or related to it shall be governed by and construed in accordance with the laws and regulations applicable in the relevant jurisdiction of operation, without regard to its conflict of law principles. Any disputes, controversies, or claims arising out of or relating to this Agreement or the breach thereof shall be resolved in accordance with arbitration or mediation procedures, as applicable, in a forum agreed upon by both parties.
Should you have any concerns or issues regarding the Service, you agree to first contact our support, and the parties will attempt to resolve the dispute amicably before taking any further legal action.
Cyndora reserves the right, in its sole discretion, to modify, update, or revise any of the terms and conditions of this Agreement at any time, effective immediately upon posting of the modified Agreement on the Service. It is your responsibility to review this Agreement periodically for any changes. Your continued use of the Service after any modifications constitutes your acceptance of the revised terms.
In the event of any material changes, we will make a reasonable effort to notify you by displaying a prominent notice within the Service.
If any provision of this Agreement is determined to be illegal, invalid, or unenforceable in any jurisdiction, such provision shall be deemed modified or limited to the extent necessary to comply with applicable law for that jurisdiction, and the remaining provisions shall remain in full force and effect. The failure of either party to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
This Agreement, together with any other legal notices or statements published by Cyndora on the Service, constitutes the entire agreement between you and Cyndora regarding your use of the Service and supersedes any prior agreements, understandings, or representations regarding the same.
If any provision of this Agreement is found to be invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions.
We value your feedback and encourage you to contact us with any questions, comments, or concerns regarding this Agreement or the Service. Your feedback is an important part of our continued efforts to improve the Service. While we do not provide any specific contact information in this Agreement, you may refer to the Service’s support or help area for guidance on how to reach out to us.
All feedback provided is considered non-confidential and may be used by us without any restrictions.
This Agreement is effective as of 2025-03-07. By using the Service, you acknowledge that you have read, understood, and agreed to be bound by all the terms set forth above. It is your responsibility to periodically review this Agreement for any updates or changes. Continued use of the Service following the posting of changes will constitute your acceptance of those changes.
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE EXIT THE SERVICE IMMEDIATELY.
